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Beranda Privacy Policy

Privacy Policy

Masjidpedia is a trademark of PT. Masjidpedia Inovasi Bersama, Indonesia. respects your privacy and is committed to protecting the privacy of mobile application users in accordance with applicable data protection rules, in particular the EU General Data Protection Regulation of 27 April 2016 ("GDPR") as well as any national laws or regulations that apply GDPR, and/or legislation Indonesian Personal Data Protection Law Based on the ITE (Electronic Information and Transaction) Law and its amendments (together, the “Applicable Rules”), and as described in this Privacy Policy (“Policy”).

The Privacy Policy is a form of Masjidpedia's commitment as compliance with applicable laws and regulations to protect the confidentiality of data or personal information of Masjidpedia application users.

The Privacy Policy covers the basis for the acquisition, collection, processing, analysis, appearance, disclosure, and/or all forms of management related to data or information that users provide to Masjidpedia or that Masjidpedia collects from users, including personal data from users, both at the time of users register on the application, access the application, or use the services in the application. By accessing and/or using Masjidpedia services, the user declares that each user data is correct and valid data, and the user gives consent to Masjidpedia to obtain, collect, store, manage and use such data as contained in the privacy policy and the terms and conditions of Masjidpedia.

USER POLICY AND PRIVACY

Masjidpedia collects user data with the aim of processing user transactions, managing and speeding up using the application, as well as other purposes as long as permitted by applicable laws and regulations. The user data collected are as follows:

  • Data submitted independently by the user, including but not limited to data submitted when the user: 
    1. Create or update a Masjidpedia user id, including username, email address, phone number, address, and others.
    2. Contacting Masjidpedia, including through customer service.
    3. Fill out a survey sent by Masjidpedia or on behalf of Masjidpedia;
    4. Interact with other users through message features, product discussions, reviews, and so on.
    5. Using the services in the application, including detailed transaction data, including the type, amount and/or description of the product or service purchased, delivery address, payment method used, transaction amount, transaction date and time, and other transaction details;
    6. Fill in payment data when the user performs payment transaction activities through the application, including but not limited to bank account data, credit cards, virtual accounts, instant payments, internet banking, and/or using features that require access permission to the user's device.
  • Data recorded when the user uses the application, including but not limited to:

    1. Real or approximate location data such as IP address, Wifi location, Geo Location, and so on;

    2. Data in the form of time from each user activity, including registration, login, transaction, and so on.

    3. Usage data or user preferences, including user interactions in using the application, saved options, and selected settings. The data is obtained using cookies, pixel tags and similar technologies that create and maintain a unique identifier.

    4. Device data, including the type of device used to access the application, including hardware model, operating system and version, software, software, file name and version, choice of language, unique device identifier, serial number, device movement information, and/or cellular network information.

    5. Data records (logs), including records on servers that receive data such as device IP addresses, access dates and times, application features or pages viewed, application work processes and other system activities, and/or third-party sites or services that users use before interacting with the app.

  • Data obtained from other sources, including:

    1. Masjidpedia Business Partners who help Masjidpedia in developing and providing in-app services to users.

    2. Masjidpedia Business Partners where users create or access Masjidpedia accounts, such as social media services;

    3. Marketing service providers;

    4. Generally available sources.

Masjidpedia may combine data obtained from these sources with other data in its possession. Masjidpedia may use all or part of the data obtained and collected from users as mentioned in the previous section for the following matters:

  • Process all forms of requests, activities and transactions made by users through the application, including for the purpose of sending products to users.

  • Provision of features to deliver, deliver, maintain and improve our products and services, including:

    1. Offer, acquire, provide, or facilitate marketplace services or other products through applications;

    2. Carry out internal activities needed to provide services on the Masjidpedia application, such as solving software problems, operational problems, conducting data analysis, testing, and research, and to monitor and analyze usage trends and activities.

  • Assist users when communicating with Masjidpedia customer service, including to:

    1. Check and resolve user issues;

    2. Direct user inquiries to appropriate customer service personnel to resolve issues;

    3. Supervise and improve the response of Masjidpedia services.

  • Contacting users via email, letter, telephone, fax, and others, including but not limited to assisting and/or completing the transaction process or problem solving process.

  • Using information obtained from users for research, analysis, product development and testing purposes in order to improve the security and security of services on the application, as well as develop new features and products.

  • Informing users about products, services, promotions, studies, surveys, news of the latest developments, events and others, both through applications and through other media, Masjidpedia can also use the information to promote relevant content about Masjidpedia services and partners his efforts.

  • Monitor or investigate suspicious transactions or transactions indicated to contain elements of fraud or violations of applicable legal terms and conditions, as well as take necessary actions as a follow-up to the results of monitoring or investigating the transaction.

  • In certain circumstances, Masjidpedia may need to use or disclose user data for law enforcement purposes or to fulfill applicable legal and regulatory requirements, including in the event of a dispute or legal process between the user and Masjidpedia.

DISCLOSURE OF USER PERSONAL DATA

Masjidpedia guarantees that there is no sale, transfer, distribution or loan of your personal data to other parties, without the permission of the user, except in the following cases:

  • Disclosure of user data is required to partners or other third parties who assist Masjidpedia in providing services on the application and processing all forms of user activity in the application, including processing transactions, payment verification, product delivery, and others.

  • Masjidpedia can provide relevant information to business partners in accordance with the user's agreement to use the services of business partners, including applications that have integrated their services with each other, or business partners with which Masjidpedia has collaborated for specific services.

  • There is a need for communication between Masjidpedia's business partners and users in terms of resolving obstacles and other matters.

  • Masjidpedia may provide relevant information to vendors, consultants, marketing partners, firms, research or similar service providers.

  • Users contact Masjidpedia through public media such as, social media and certain features on the application, communication between users and Masjidpedia may be seen in general.

  • Masjidpedia may share user information with its affiliates to help provide services or perform data processing for and on behalf of Masjidpedia.

  • Masjidpedia discloses user data in an effort to comply with legal obligations and/or legitimate requests from law enforcement officials.

COOKIES

  • Cookies are small files that will automatically take place on the user's device that performs the function of saving user preferences and configurations during logging in to the application.
  • These cookies are not intended to be used when accessing other data that the user has on the user's computer, other than those that the user has agreed to submit.

  • Although the user's computer device will automatically accept cookies, the user can make the choice to make modifications through the user's browser settings, namely by choosing to refuse cookies (this choice can limit the optimal service when accessing the application)

  • Masjidpedia uses the Google Analytics Demographics and Interest feature. The data we obtain from these features, such as age, gender, user interests and others, will be used for application development and Masjidpedia content. if you don't want your data to be tracked by Google Analytics, users can use the Google Analytics Opt-Out Browser Add-On.

  • Masjidpedia may use the features provided by third parties in order to improve Masjidpedia's services and content.

USER SELECTION AND TRANSPARENCY

  • Mobile devices in general (ios, Android, etc.) have settings so that the Masjidpedia application cannot access certain data without the consent of the user. IOS devices will notify users when the Masjidpedia application first requests access to the data, while android devices will notify users when the Masjidpedia application is first loaded. By using the application and granting access to the application. The user is deemed to have given his consent to the privacy policy.
  • Users can access and change information in the form of email addresses, telephone numbers, address lists, payment methods and bank accounts through the settings feature in the application.

  • Users can withdraw from information, notifications or private messages from administrators sent by Masjidpedia. Masjidpedia can still send messages or emails in the form of information regarding user account information and transactions.

  • To the extent permitted by applicable regulations, users may contact Masjidpedia to withdraw consent to the acquisition, collection, storage, management and use of user data. If this happens, the user understands the consequences that the user cannot use the Masjidpedia application service or other services.

STORAGE AND DELETION OF INFORMATION

Masjidpedia will store information as long as the user's account remains active and can delete it in accordance with the provisions of applicable legal regulations. Masjidpedia may make changes or updates to this privacy policy from time to time. Masjidpedia recommends that users read carefully and check this privacy policy page from time to time for any changes. By continuing to access and use the Masjidpedia application service or other services, the user is deemed to have agreed to the changes in the privacy policy.